finance-worldwide

Business Process Outsourcing (BPO) in the Philippines on Full Blast

By: darewin ocampo

The global offshoring market continues to enjoy rapid and exponential growth in spite of the seemingly worsening global financial crisis that has befallen the world. The global leaders of the business process outsourcing or BPO industry, namely China, India, and the Philippines have all experienced massive annual growth rates, all exceeding 30%. BPO is expected to continue growing for several more decades as its unique and great benefits are undisputed all throughout.

Contact Center Outsourcing or CCO has been the uniform majority sector in the BPO services of the global leaders. The CCO market has grown to epic proportions and is now valued at more than a hundred million dollars. Despite constant dominance over the offshoring industry, CCO is now striving for ways to grow and further develop. CCO has traditionally been geared towards cost-savings, but is now shifting towards quality and efficiency. The increased demand has triggered a directly proportional increase in supply, which has in turn caused tighter competition among providers. The strict competition was the one that has initiated the shift of gear.
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Outsourcing Your Employment Verifications – What You Need To Know

By: Shelley Phelps

Do employment verifications and background checks consume a significant amount of your HR department’s time? Outsourcing these functions is a great way to increase the efficiency of HR personnel through the elimination of these time-consuming tasks. But it’s not as easy as just calling up an employment verification company and passing the baton – there’s still a lot you need to know.

The following is a collection of employment verification practices along with additional information that details the steps involved in processing background screenings.

Steps for a Successful Employment Verification

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Corporate Social Responsibility in Website Development and Business Process Outsourcing

By: Michelle Fernandez

Corporate social responsibility is the buzz word in big business. In this age of environmental awareness and people empowerment, corporations are expected to behave ethically, uphold environmental sustainability, help combat poverty and support social justice. The public has learned to demand this in exchange for corporate existence. (more…)